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SENIOR OPERATIONS MANAGER

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SENIOR OPERATIONS MANAGER

Job Number : ​SOM202408
SUMMARY

JOB TITLE : Senior Operations Manager 

JOB FUNCTION : Operations

JOB LEVEL : Senior Management

REPORTS TO : Chief Operating Officer, USA

START DATE : Immediate Hire

INDUSTRY : NGO/NPO

EMPLOYMENT TYPE : Full-time

WORKING HOURS : Monday to Friday (8 am to 5 pm GMT)

LOCATION : Accra, Ghana

DATE LISTED : August 23, 2024

CORPORATE PROFILE

Our client, an international relief and development agency with a presence in multiple countries including the USA and Ghana facilitating healthier, more fulfilling lives in communities struggling with hunger, poverty, disaster, and disease, is seeking a Senior Operations Manager (Ghana) to join the Team. 

ROLE DESCRIPTION AND RESPONSIBILITIES
  • Supervise Finance and Operations team at the Africa Regional Office, including Office Manager, Office Assistant, and Transportation Specialist

  • Responsible for the financial management of Africa Regional Office operations: 

  • Liaise with the Vice President of finance to ensure alignment with organizational financial procedures and compliance

  • Develop and manage the office budget and expenditure

  • Maintain and strengthen banking relationships

  • Strengthen financial record-keeping and timely reporting 

  • Ensure month-end close procedures are followed and applied correctly

  • Conduct a quarterly cash flow analysis and request the appropriate cash transfers from Head Office  

  • Ensure compliance with local Not-for-Profit and Non-Governmental Organization regulations 

  • Oversee office contracts; office maintenance and expenditures; and office assets, including transportation/vehicles.

  • Lead human resource management

  • Serve as primary administrative contact and support for all Ghana-based staff

  • Supervise and mentor operations staff

  • Responsible for implementation of HR policies and procedures, including maintenance of local personnel files; payroll and benefits management; oversight of local insurance; administration of paid-time-off (PTO) benefits for all Ghana-based staff

  • Ensure logistical support for meetings held in Ghana, including visits from staff, partner training meetings, and other events

EXPERIENCE AND EDUCATION
  • Ghanaian citizenship or residency with work authorization is required

  • A minimum of three (3) to five (5) years of experience managing and supervising external audits of international program partners

  • A minimum of three (3) years of experience in non-profit finance roles

  • A minimum of two (2) years of direct supervisory experience

  • Understanding international non-profit accounting and financial requirements essential

  • Proven experience with budgeting and financial reporting 

  • Experience with operations management 

  • Strong background and experience with audit methodologies 

  • Experience in capacity development and systems strengthening is helpful

KNOWLEDGE, SKILLS AND ABILITIES
  • Ability to manage, lead, and motivate staff members

  • Adept at managing complex or difficult situations with tact, diplomacy, and good humor

  • Excellent written and oral skills

  • Self-starter with strong management and organizational skills

  • Advanced ability to establish and build relationships with a diverse array of professional and community groups  

  • Proven ability to collaborate effectively and produce high-quality work as part of team

  • Fluency in English is essential; Spanish, Portuguese, or French is also helpful

  • Passionate about Episcopal Relief & Development’s mission and impact

  • Commitment to organizational values and cultural diversity, equity, and inclusion efforts in the workplace

SALARY AND BENEFITS

USD 5,500 to 7,500 monthly (Gross)

APPLICATION MODE

Please e-mail your CV & Cover Letter to us at jobs@kusiconsulting.com with the subject 'Senior Operations Manager'.

Please ensure that your CV demonstrates how your experience‚ skills and abilities meet the selection criteria set out above.

We will ONLY contact candidates who meet our criteria for the above role description.

JOB NUMBER

SOM202408

LOCATION

ACCRA, GHANA

SALARY

USD 5,500 to 7,500 monthly 

EXPERIENCE NEEDED

3-5 YEARS

TRUSTED BY

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