Substance Abuse Specialist


JOB TITLE:  Community Support (Licensed) Team Lead

JOB No./ID: Enhanced Services

JOB FUNCTION: Specialist

JOB LEVEL: Mid/Snr--level


EMPLOYMENT TYPE:  Full-time/Part-time/Contractor/Intern

REPORTS TO: As assigned

LOCATION:  Charlotte, NC, USA 

DATE LISTED: June 1, 2022

Summary and Corporate Profile:

Our client, a behavioral and mental health care provider based in Charlotte, North Carolina is currently seeking a Community Support (Licensed) Team Lead.

The ideal candidate is responsible for providing clinical oversight and implementation of the enhanced service community-based service Community Support Team. This position requires strong clinical and administrative skills for the daily operations which entails providing supervision to a team of specialized members, providing some direct care, and completing administrative tasks.

Role Description and Responsibilities

       Clinical Role and Responsibilities

  • Drives the delivery of services based on the principles and philosophies of the recovery model

  • Ensure and assist with On-call after hours services to all Community Support Team participants

  • Develop and implement behavioral interventions such as modeling, behavior modification, behavior rehearsal

  • Designates the appropriate team staff so that specialized clinical expertise is applied as clinically indicated for each beneficiary

  • Conducts the initial participant intakes and submission of required documents for the start of services

  • Provides clinical expertise and guidance to the Community Support Team members in the delivery of the team’s interventions 

  • Provides the clinical supervision of all members of the team as outline by Clinical Coverage Policy 8A-6. Individual supervision plan is required for all Community Support Team members

  • Reviews and determines team caseload by the level of acuity and the needs of each participant

  • Facilitates weekly Community Support Team meetings for team members

  • Monitors and evaluates the services, interventions, and activities provided by the team

  • Completes functional needs assessment(s) to determine the scope and anticipated   outcomes for each participant.

       Administrative Responsibilities

  • Facilitate weekly staff Community Support Team Meetings 

  • Provides regular individual supervisions with each member of Community Support Team

  • Attend collaborations, treatment teams, and agency meetings 

  • Monitors the completion of Service Authorization Request and the accompanied clinical documents for submission to the Managed Care Organization (MCO). Documents include Person-Centered Plans, Crisis Plan, Functional Assessments, and as requested by MCO

  • Ensures all clinical documents are present in participant’s medical record

Experience and Education

  • A licensed clinician (Licensed Psychologist, Licensed Psychological Associate, Licensed Clinical Social Worker, Licensed Clinical Social Worker Associate, Licensed Professional Counselor or Licensed Clinical Mental Health Counselor, Licensed Professional Counselor Associate or Licensed Clinical Mental Health Counselor Associate, or Licensed Marriage and Family Therapist) according to the following:

  • Have at least one-year experience with the knowledge, skills, and abilities required by the population and age to be served. 

  • Team Lead shall meet the requirements specified for licensed clinician, according to 10A NCAC 27G. 0104. 

  • An associate level licensed clinician actively seeking licensure may serve as the Team Lead conditional upon being fully licensed within 30-calendar months from the effective date of hire.

Licensed and Associate-Level Specific Responsibilities (those holding status)  

  1. Shall provide individual therapy to participants receiving team services

  2. Conducts and coordinates Clinical Comprehensive Assessments (CCA) or CCA Addendums

  3. Provide clinical support for after-hours on-call to community Support Team members

  4. Identifying and developing therapeutic interventions into service delivery reflecting the participant’s Person-Centered Plan


Employability Skills


  • Maintains a professional stance with other employees, participants, and all other stakeholders

  • Conflict resolution: problem-solving, conflict resolution, and use of constructive criticism

  • Empathy to colleagues, participants, and stakeholders

  • Able to communicate clearly clinical information in a timely manner

  • Motive and encourage others

  • Able to be self-directive in decision-making related to service delivery

  • Active listening 

  • Collaborate with others based on team model for service delivery

  • Build and foster relationships among colleagues and therapeutically with participants, supports, and stakeholders

  • Represent Amara Wellness professionally at community events, conferences, forums etc.

Technical Skills

  • Basic computer skills for using Microsoft Word

  • Ability to use Electronic Health Record system

  • Writing skills that include sentence structure, grammar, and use of clinical terminology

Interacts with


  • Management

  • All staff


  • Clients/Patients



Salary and Benefits

  • Range is from $ 42, 000 to 52,000

  • Benefits: Paid time off and holidays


Please e-mail your CV & Cover Letter to us at with the subject 'Licensed Team Lead' or 'Community Support Team Lead'.

Please ensure that your CV demonstrates how your experience‚ skills and abilities meet the selection criteria set out above. We will ONLY contact candidates who meet our criteria for the above role description.